If your signature isn't displaying correctly, here are the most common issues and their solutions:
Common Display Problems
Images Not Showing
Recipients see broken image icons instead of your logo or images.
Formatting Broken
Text alignment, colors, or fonts appear different than designed.
Signature Too Large
Your signature appears oversized or takes up too much space.
Links Not Working
Clickable elements like phone numbers or email addresses don't work.
Solutions
Check Image Hosting
Ensure images are hosted online and accessible. Firmana automatically hosts your images, but some email clients may block external images by default.
Test in Multiple Clients
Different email clients render signatures differently. Test your signature in Outlook, Gmail, and Apple Mail to ensure compatibility.
Optimize Image Sizes
Keep images under 5MB and use appropriate dimensions. Large images can cause display issues.
Simplify Complex Layouts
If you have complex formatting issues, try using a simpler template and gradually add elements.
Some email clients have strict limitations on HTML and CSS. Firmana's templates are designed to work across all major clients, but some advanced styling may not be supported everywhere.